Frequently Asked Questions
Everything you need to know about bringing Kline quality into your home.
What is the standard shipping timeframe for furniture?
Most of our handcrafted pieces are processed within 3-5 business days. Depending on your location, shipping typically takes between 7-14 business days for large furniture items.
Do you offer international shipping?
Currently, Kline ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Are your materials sustainably sourced?
Yes, at Kline, we prioritize sustainability. Our wood is FSC-certified, and our textiles are sourced from ethical manufacturers who prioritize environmental responsibility.
How can I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.
Do you provide white-glove delivery services?
Yes, for an additional fee, we offer white-glove delivery which includes room-of-choice placement, assembly, and removal of all packaging materials.